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Have any questions about billing, services, refunds and tools uptime? We have some FAQs for you listed below.
General Question
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Contact Question
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Money Question
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Tools & Uptime
4 Questions
General Question
You can find our services and pricing plans listed on our website. To order the service or tools contact us via WhatsApp for payment and services delivery or activations.
No, although we try our best to provide maximum uptime as it’s our business, however, sometimes tool provider block accounts, sometimes limit exceeds and sometime due to an update from provider tools might not work properly, although we try our best to provide maximum uptime to our users.
If you do not like our service you can request a refund with 24hrs of sign up. After 24hrs you can’t claim a refund as this is a group buy service. If your account is terminated or suspended or blocked due to any violation of our terms and condition user can’t claim a refund.
We have Facebook Page Live chat on website and WhatsApp. Two options available for your to reach our customer support team 24/7.
ShamsaKanwal.com does not allow you to share account access with any 2nd user (no matter friend, family or office colleague). “One account, one user access”. If you share access then the account will be automatically blocked by our system.
We have multiple payment method for Pakistani and International User. Bank Transfer, JazzCash, EasyPaisa available for Pakistani Users. For International Users, we have PayPal, Skrill and International Bank Transfer Option.
Our service works on Windows & Mac both.
